Marketing Content Specialist for Upcoming Project

ONLY LOCAL TALENT WILL BE ACCEPTED. Directors are currently in need of Marketing Content Specialist. See the details below. Additional informationn: What will your impact be? Authority & Growth: You’ll establish PheedLoop as a domain expert by creating high-quality, SEO-driven content that answers real questions for event professionals. User Empowerment: You’ll own the PheedLoop Knowledge Base, turning complex product features into clear, actionable technical documentation that reduces support tickets and delights users. Product Translation: You’ll dive into the "how" of the software to explain the "why" to our market. Your Day to Day: Content Marketing & SEO Own the editorial calendar, producing blogs, case studies, and e-books that drive organic traffic. Conduct keyword research to identify high-impact topics that align with our product's strengths. Analyze competitor content and search trends to ensure PheedLoop stays ahead of the curve. Technical Documentation & Knowledge Base (KB) KB Ownership: Build, organize, and maintain a comprehensive Knowledge Base that serves as the "source of truth" for PheedLoop users. Feature Launches: Work with the Product team to document new features before they launch, ensuring help articles are ready on day one. Simplifying Complexity: Translate technical jargon and complex workflows into step-by-step guides, FAQs, and video scripts. Audit & Update: Regularly review technical docs to ensure they reflect the current UI/UX of the platform. Sales/CS Support: Create "leave-behind" assets and technical one-pagers that help the Sales team close deals. Product Feedback: Use insights from the KB (what are people searching for?) to provide feedback to the Product team on user friction points. Who You Are: You are a clear, logical communicator who loves to write. Maybe you have a blog, a killer portfolio from school, or you’re the person your friends ask to proofread their essays. You’re curious about how software works and you enjoy the "lightbulb moment" when a complex idea is explained simply. You don’t need to be an expert in event tech yet; you just need to be a fast learner who is excited to dive into a profitable, fast-growing startup. Requirements (Entry-Level/Early Career) A Portfolio that Pops: You don’t need a decade of work, but you do need to show us you can write. This could be university projects, personal blogs, or internships. We’re looking for clarity, grammar, and a bit of personality. The "Teacher" Instinct: You enjoy explaining things. Whether it's a "How-To" guide for a hobby or a deep-dive analysis into a topic you love, you know how to structure information so it’s easy to follow. Technical Curiosity: You aren't intimidated by new tools. You’re the type of person who actually reads the manual (or at least knows how to Google the answer effectively). Attention to Detail: You’re the person who catches the typo in the restaurant menu. In this role, details matter; especially when writing technical "step-by-step" guides. Organization: You can keep track of a few different projects at once. You’ll be switching between "Creative Marketing" and "Logical Documentation," so staying organized is key. Based in Toronto: You’re excited to work in person at the Yonge–Sheppard office and learn directly from our Marketing and Product teams. If you're interested, please apply.